This highly experienced Head of IT and SRE/DevOps has a proven track record of building and managing robust IT departments, transforming on-premises infrastructure to cloud-based environments, and delivering scalable technology solutions across the FinTech, media production, and financial sectors. Known for their strategic leadership and hands-on approach, they have successfully implemented cost-saving measures, streamlined vendor management, and ensured compliance with ISO27001, GDPR, and Cyber Essentials. Their career includes substantial expertise in cloud technologies (primarily AWS), project lifecycle management, and customer support, handling complex IT transformations that drive business growth and operational efficiency.

Currently leading the IT and SRE departments at a FinTech firm, this professional oversees a range of responsibilities, from helpdesk and procurement to cloud services and compliance. During their tenure, they facilitated a critical transition to AWS, effectively reducing operational costs through rightsizing and optimized cloud management. Previous roles include establishing IT infrastructure for global media campaigns, managing CRM and call centre systems, and developing innovative software for financial compliance. Their comprehensive technical knowledge and experience working with multinational clients, including tier 1 and tier 2 banks, enhance their capability to provide high-quality, scalable IT solutions.

Key Highlights

• Strategic IT and Cloud Management: Expertise in migrating on-premise systems to cloud-based platforms, predominantly AWS, achieving significant cost reductions and ensuring scalability.

• Comprehensive Compliance and Security Oversight: Ensures adherence to ISO27001, GDPR, and Cyber Essentials, with extensive experience in PCI Compliance for data security in customer-facing environments.

• Technical Project Leadership: Successfully managed full project lifecycles for software deployments, data migrations, and infrastructure transformations across multiple industries.

• Vendor and Client Relationship Management: Skilled in vendor negotiation and managing relationships with multinational clients, ensuring IT services meet the compliance and service standards required by tier 1 financial institutions.

• Hands-On Team Leadership and Development: Known for a practical leadership style, serving as an escalation point and supporting teams in IT support, development, and data analysis, fostering a collaborative and solution-driven work environment.