This candidate brings a wealth of experience across customer service and healthcare, demonstrating a versatile skill set adaptable to a range of roles. Their work spans from customer-facing roles in retail and hospitality to supporting roles in healthcare and personal care settings. In each role, they have honed strong communication, customer service, and time management skills, making them a reliable and empathetic team member who can maintain calm in busy or challenging environments. Proficient in customer interaction and support, they are also experienced in handling administrative tasks, assisting in personal care, and adapting quickly to the demands of different sectors.

In their current position as a Customer Service Advisor, they manage transactions, assist with customer inquiries, and maintain efficient handling of bets and monetary exchanges. Prior to this, they held positions as a Night Support Worker and Healthcare Assistant, where they supported patients with daily tasks, mobility assistance, and personal care, ensuring a compassionate and patient-centered approach. Their experience as a receptionist has also equipped them with strong organisational and IT skills, providing a well-rounded foundation for administrative and support tasks.

Key Skills and Qualities

• Customer Service and Communication: Skilled in addressing customer needs, resolving issues, and providing a welcoming experience across various settings.

• Personal and Healthcare Support: Experience with personal care tasks, mobility assistance, and supporting patients' emotional and physical well-being.

• Time Management and Organisation: Proven ability to meet deadlines, multitask, and manage responsibilities in demanding environments.

• Adaptability and Team Collaboration: Flexible, reliable, and able to transition between different roles and departments seamlessly, supporting team goals and client needs.

• IT and Administrative Skills: Competent with filing systems, documentation, and using IT systems to support service delivery.

Eager to apply their extensive customer service and healthcare skills, this candidate is seeking a role where they can contribute to a supportive team environment while developing their skills and advancing their career.